Removing Unauthorized or Unwanted AI Assistants

Summary

Overview of how to remove ai assistants from your microsoft accounts.

Body

For Microsoft: We do not have the ability to alter the contents of Entra, but can use it to check who has enabled what program, or a list of programs to which that M365 rights have been granted.
 

  1. Navigate to: https://myapplications.microsoft.com/ and see the list of applications with access to a person's Microsoft Account
    • Click the gear and reset view to default to un-hide any malicious apps
    • Look for problematic AI programs in the list such as "Read.Ai" or "Otter.ai" or "firefly.ai".
      1. Click the "3 dots" on the top right of the box for the problematic program and choose "Manage your application" if available.
      2. Click the "Revoke Consent" box on the right side of the page to remove the unwanted permissions that the application has.
      3. Click "Return to Dashboard" if necessary and then click the "3 dots" again and choose "X Remove" to remove the application from the account completely. 
         
  2. Navigate to: https://entra.microsoft.com/ and authenticate with their FSUID
    • Search by program:
      • LeftNav> Enterprise Apps
      • MiddleSearchBox > enter term to find program of concern and select it
        • Read.ai = Read Meeting Navigator
        • Otter.ai = Otter
        • firefly.ai = *various names,  check with IT for help
      • MiddleNav> Users and Groups
      • Search for any customer to see if they have allowed that program to have access to their M365 account.
    • Search for all programs permitted by a customer
      • LeftNav> Users
      • MiddleSearchBar> Enter customer name and select it
      • InMiddle, find Applications and click the number to see list

Details

Details

Article ID: 171594
Created
Fri 3/20/26 9:44 AM
Modified
Fri 3/20/26 9:44 AM