Information Technology

IT Knowledge Base articles

Categories (6)

Access on the Go

Guides for working or accessing MED resources from off-campus

Accounts & Passwords

Help with various accounts and password resets

Help & Support

General Help & Support articles.

Printing & Scanning

Find help to print, scan, copy, fax, etc.

Student Articles

Student-Specific Articles

Articles (7)

Pinned Article FSU ITS Knowledge Base

Looking for a topic not covered on this site?

Pinned Article Password Reset

Information on how to reset your MEDID and FSUID passwords.

College of Medicine Video Links

Links for College of Medicine Video Content.


DirectAccess allows your computer to connect to resources from off-campus

MED WiFi Certificates

How to install MED certificates on non-MED devices.

Recreate Outlook Profile

Resetting your Outlook may help fix problems you're experiencing with it.

Windows Updates in Software Center

Check for and install Windows updates